Privacy Policy

This Privacy Policy describes how MyAds ("we," "us," or "our") collects, uses, and shares information in connection with MyAds—our software and related services for creating, managing, and publishing advertising campaigns across third-party advertising platforms—and our websites and product interfaces (collectively, the "Service").

1. Who we are

The data controller for personal information processed through the Service is MyAds. You can reach us regarding privacy at hello@myads.io.

2. Information we collect

Depending on how you use the Service, we may collect:

• Account and contact data — such as name, email address, organization name, authentication identifiers, and preferences you provide when you register or update your profile.
• Billing data — subscription and payment-related information. Payment card details are typically processed by our payment partners (for example, Stripe or Razorpay); we do not store full card numbers on our servers.
• Campaign and creative content — ad copy, images, videos, landing page URLs, lead forms, audience selections, budgets, schedules, conversion tracking configuration, and related metadata you upload or configure within MyAds.
• Connected platform data — when you connect advertising or analytics accounts (such as Meta, Google, LinkedIn, or TikTok), we receive tokens, account identifiers, and operational data needed to publish campaigns, read performance metrics, manage assets, and maintain the integration. The categories of data depend on each platform's APIs and your permissions.
• Usage and device data — log data, approximate location derived from IP address, browser type, device identifiers, pages viewed, feature usage, diagnostics, and timestamps.
• AI and generation-related inputs — prompts, brand or product descriptions, and other inputs you submit to AI-assisted features, plus associated outputs, subject to our retention practices below.

3. How we use information

We use personal information to:

• Provide, operate, secure, and improve the Service;
• Authenticate users, enforce our terms, and prevent fraud or abuse;
• Process subscriptions, invoices, and customer support requests;
• Facilitate publishing, optimization, and reporting for advertising campaigns through connected third-party platforms;
• Operate optional AI features to suggest or generate creatives and text, where enabled in your workspace;
• Comply with applicable law and respond to lawful requests;
• Analyze usage in aggregated or de-identified form to improve the product.

4. Legal bases (where applicable)

If the EU/UK General Data Protection Regulation or similar laws apply, we rely on bases such as: performance of a contract, legitimate interests (for example, securing the Service and understanding product usage, balanced against your rights), consent (where required for certain cookies or marketing), and legal obligation.

5. How we share information

We may share information with:

• Advertising and technology platforms — when you choose to publish or sync campaigns, your content and related parameters are transmitted to those platforms under their terms and policies.
• Service providers — hosting, email delivery, analytics, payments, customer support tooling, security monitoring, and AI infrastructure vendors who process data on our instructions.
• Professional advisors and authorities — where required by law, legal process, or to protect rights, safety, or security.
• Business transfers — in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.

We do not sell your personal information for money as traditionally defined under U.S. state privacy laws.

6. Retention

We retain personal information for as long as necessary to provide the Service, comply with law, resolve disputes, and enforce agreements. Campaign-related data may be retained according to your account activity, workspace settings, and legal requirements. You may request deletion of your account subject to exceptions (for example, billing records we must keep).

7. Security

We implement technical and organizational measures designed to protect information. No method of transmission or storage is fully secure; we encourage strong passwords and prompt revocation of compromised integrations.

8. International transfers

We may process information in countries other than where you live. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

9. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your personal information, and to object to certain processing. You may also have the right to lodge a complaint with your supervisory authority. To exercise rights, contact us at the email below. You can disconnect advertising integrations from your account settings where available.

10. Children

The Service is not directed to children under 16, and we do not knowingly collect personal information from children.

11. Third-party services

Connected platforms, payment processors, and linked sites have their own privacy policies. Your use of those services is governed by their terms.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Where changes are material, we will provide additional notice as required by law.

13. Contact

Questions about this Privacy Policy: hello@myads.io.